Job Details

Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active-duty military, retirees, reservists and their families. 

By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: 

• PAID ANNUAL AND SICK LEAVE
• MEDICAL/DENTAL INSURANCE
• FLEXIBLE SPENDING ACCOUNT
• PENSION PLAN
• 401K SAVINGS PLAN - UP TO 3% MATCH
• SHORT TERM DISABILITY/LONG TERM DISABILITY
• LIFE INSURANCE
• PET INSURANCE
• TAX FREE SHOPPING PRIVILEGES
• FREE BUS PASSES/FREE PARKING
• DISCOUNTED TICKETS AT MWR
• ACCESS TO NAVY LODGE HOTELS WORLDWIDE

Job Summary: 

• As a sales associate you will be the face of our company. 
• You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. 
• You will be directly responsible for assisting customers and helping them recognize the need for our products and services. 
• Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. 
• Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. 

Duties and Responsibilities: 

CUSTOMER SERVICE 

• Proactively engage and make a connection with customers. 
• Asking questions and listening to customer s needs. 
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card.
• Provide premier customer service. 
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

ORGANIZATION 

• Maintaining store appearance. 

SALES 

• Cross-selling products and knowing layout of the store. 
• Make suggestions to customer on latest trends and current promotions based on customers individual needs. 
• Upselling products. 
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs. 
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. 
• Completing various forms of paperwork reports and reconciliation. 

INVENTORY 

• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. 
• May participate in periodic inventories. 

DEPENDABILITY 

• Adherence to assigned work schedule. 
• Accurate and complete follow through on work assignments. 
• Other Duties as assigned. 

QUALIFICATIONS PRODUCT KNOWLEDGE

• Basic knowledge of products merchandise. 

EXPERIENCE 

• Retail experience preferred but not required. 

COMMUNICATION SKILLS 

• Strong interpersonal and communication skills. 
• Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. 
• Ability to effectively communicate with customers peers and management. 
• Ability to communicate on the telephone with proper etiquette. 

MATHETMATICAL SKILLS 

• Basic math functions such as addition subtraction multiplication and division. 

REASONING ABILITY 

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. 
• Ability to work as part of a team and take initiative independent of direct supervision. 

PHYSICAL DEMANDS WORK ENVIRONMENT 

• This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. 
• May occasionally involve stooping kneeling crouching and climbing ladders. 
• Vision abilities include close vision color vision depth perception and ability to adjust focus. 
• Involves lifting at least 25 lbs. and up to 50lbs in some departments. 
• Work typically performed indoors but may be assigned outdoors depending upon location. 

OTHER SKILLS 

• Enthusiastic friendly and energetic with a desire to provide outstanding service. 

WORK HOURS 

• Available to work a variety of hours which may include early mornings evenings weekends and holidays.

Qualifications - External

No experience required. 

High school graduate or equivalent preferred.